This course is designed to provide students with an understanding of the methods, tools and practices used by today's office system. It will provide an insight into the roles and functions that exist in an organization together with the protocol with which internal and external customers should be communicated.

a) Pass in Year 12, with 50% or more marks in English. 

b) Applicants who do not meet the requirement based on the years of continuous education progression, but who are able to demonstrate their ability to succeed in the programme at this level on the basis of their maturity, work experience or prior learning and are 17 years of age, may also be admitted to the programme.