Authors: Syed Wasif Gillani, Syed Azhar Syed Sulaiman, Khurrum Ghani

Description: A quality health service/system gives patients what they want and need. All of these definitions may provide the best explanation of the concept of quality in health care. Each provides additional insight into quality, what we can expect from quality, and how quality can be perceived. Pharmacy service quality has been measured by assessing its structure, process, and outcomes.

Location- Pasifika [5 copies]

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