Dear Students,
We hope you and your families are keeping safe and well. Please continue to follow all the public health guidelines and government regulations to help us beat COVID-19.
We would like to reassure all students that the University will support you through these challenging times. Your welfare remains our core focus.
FNU and FNUSA are working together closely to ensure that all students can complete their studies and that no student is disadvantaged. If you do have a concern, please contact your College, the Office of the Registrar whose details are listed below, or your FNUSA representative.
Students will receive regular updates by email, telephone and general notices on social media. Today, we would like to share the following updates with you:
• Food and essential supplies – all students in hostel accommodation who are able, within government guidelines, to access food and other essential services within the community, are expected to do so, in common with other citizens. With the resumption of bus services and the re-opening of shops in Lautoka, the automatic provision of meals to students in the Natabua hostels will be discontinued after tomorrow (Tuesday 18 May). All students in hostel accommodation who are unable, within government guidelines, to access such supplies (for example, because they are being required to self-isolate), will continue to be looked after by the University.
• Hostel fee refunds – Hostel fees for students who have vacated their hostel accommodation to return home will be refunded in the form of credit notes. The Division of Finance will contact affected students.
• Learning, teaching and assessment – All classes and assessments will continue online, as previously advised. Deans have been asked to ensure that all scheduled classes are delivered. If a class is cancelled without proper notice or good reason, please notify your Dean immediately. If you have any questions about your studies, please contact your course coordinator. The University is well prepared for online delivery over an extended period. FNU has an agreement with Internet Service Providers Vodafone and Digicel to enable users to access the University website and Moodle free of charge.
• Student Support/Academic Services
For any student feeling anxious or distressed our University Counselling service is available through phone, text message plus
Viber using the following contacts.
Varsha Naidu
Nasinu Campus
Mobile: 8960857
counsellor-vn@fnu.ac.fj
Kantha Mani
Natabua Campus
Mobile: 8910854
counsellor-km@fnu.ac.fj
Other sources of information and support
1. Core learning activities and resources are available at http://clte.fnu.ac.fj
2. Student Support Specialists in the Centre for Learning and Teaching Enhancement (clte@fnu.ac.fj) are available for virtual
support, in addition to running virtual workshops.
3. Students are encouraged to contact their College for specific details of the teaching, learning and assessment of their course.
Students may also contact the Office of the Registrar via email EOR@fnu.ac.fj
4. Student Academic Services such as admission or enrolment may be contacted by email to admission@fnu.ac.fj . You may also
send your requests/queries with your Name, Student ID and Programme to toll-free number 857. The Office of the Registrar
team will call you back once we receive your text message.
We encourage you all to please be kind and understanding to your fellow students and staff at this difficult time. Together, as one
community, we will come through these challenges.
Stay safe and best wishes,
Professor Toby Wilkinson Ketan Lal
Vice-Chancellor President
Fiji National University FNU Students’ Association