Department:

Department of Executive Management

Programme Name:

Marketing, Sales, Customer Service Solutions

Programme Description

Because of the mounting pressure facing salespersons in today\'s tough economy, this challenging profession is becoming even more competitive. But many prospective sales professionals don\'t have a solid foundation and understanding of the fundamentals of selling. This intensive, highly interactive two-day training to the art of selling, advertising and marketing will equip you with the tools and techniques you need to achieve sales success and improve your performance.

Course Learnings

Learning about the psychology of selling, Understanding the principles of selling, Implementing best practice sales techniques, Achieving excellence in customer service, Enhancing interpersonal and negotiating skills during sales.

Level

Certificate

Notes

Fees