Department:

Department of Executive Management

Programme Name:

Training and Development

Programme Description

The rapid advancement of technology and media has resulted in the transformation of the business sphere and the way in which businesses today conduct and create brand awareness. Getting it wrong can be incredibly damaging and poor media coverage can take years to repair. Whether you are talking to a journalist over the phone, speaking at a press conference or giving a recorded TV interview. Media Skills Development will enable you to develop your PR skills. This highly practical course will build your confidence and help you to expand your skill set so that you are equipped to deliver effective and successful media delivery of Brand Awareness.

Course Learnings

Changing customer culture and attitude ad competency of the workforce, Benefits of achieving excellence in customer service, Customer service excellence and revenue creation, Customer service excellence and revenue creation, PR preparation techniques and Market Research

Level

Certificate

Notes

Fees