Taiboria Tongare, a 39-year-old student with disability, proudly expressed his gratitude to the Fiji National University (FNU) for allowing him the opportunity to attain his inaugural tertiary qualification.
Tongare’s remarkable journey was marked by success as he graduated from the University’s College of Business, Hospitality and Tourism Studies (CBHTS).
The determined Tongare was amongst the 76 students who completed the Basic Operations in a Call Centre (Level 3) course.
“FNU teaches us both practical and theoretical aspects of learning. It was a privilege to study at FNU, as the institution provides students with the right education and environment,” he shared.
“I am also grateful to the University’s Disability Centre for providing me with an opportunity to complete this short course.”
“This would not have been possible without the tremendous support from FNU’s Disability Coordinator Fuata Faktaufon, Disability Assistant Kavita Singh and Ms Karalaini Tubuna.”
Tongare said this course allowed students to enhance their communication skills to be able to solve problems.
“The course taught me to be a better communicator and be able to solve problems; it allowed me to be more patient, to explain ourselves, and to apply empathy when dealing with customers who are temperamental,” he explained.
“I want to encourage students who love to study to continue upskilling themselves to be able to understand the world better and keep abreast of workforce needs and trends.”
Fiji National University is committed to providing a welcoming, encouraging, and empowering environment for students with disabilities to ensure equal access, full participation and reasonable accommodation for their academic pursuits.
Semester 2, 2023 studies
For further information or queries, students can also Text (Toll-Free) to 857 for Vodafone and Inkk users.
Alternatively, applicants can visit any of the FNU campuses to submit applications.
Classes for Semester 2 begin in July 2023.