Position: Tutor – Accommodation & Front Office Management
Qualifications:
Area of Expertise:
Brief Biography:
Ms. Selita Lalakitoga brings over eight years of experience in the hotel industry, with a strong foundation in both Front of House operations and hotel reservations. Her career began shortly after earning a Bachelor’s degree in Hospitality and Hotel Management, and she has since developed a well-rounded understanding of guest services, team coordination, and revenue generation.
Having worked across various roles, she has consistently focused on delivering exceptional guest experiences while contributing to business growth through strategic sales initiatives. Her passion for hospitality drives her to maintain high service standards and foster guest loyalty. Now beginning her teaching career with the University, she is honored to share her knowledge and insights with the next generation of hoteliers, guiding students as they prepare to enter this dynamic field.