Productivity and Quality



The Department of Productivity and Quality provides training and consulting services on strategies, techniques and tools for productivity and quality management in manufacturing and service organizations. Productivity and quality are integral components of organizations’ operational strategies. Productivity plays an important role at both macro and micro levels. At micro-level, firms use productivity as a performance measure to benchmark against best-in-class companies to identify best practices. Quality management has become an important part of management culture and allows organizations to continually improve its processes, products and services.

The Department delivers training courses which are specifically designed for the industry and ensures that the needs of our clients are met by training that equips them with the knowledge and skills demanded by rapidly transforming learning environment. The Department’s programmes offer innovative, research-based alternatives for the initial preparations and continuing development of the nation’s workforce at all levels. A strong emphasis is being placed on professional training and accreditation in various facets of training. The training courses are designed in consultation from the industry though our Industry Visits, Industry Discussion Forums and Industry Training Advisory Committee review.

The Department also provides consultancy services to organisations in various areas that help an organization to implement the learning’s of the training courses, and assists organisations in meeting new standards and levels of quality and productivity. The Department has arrangements with corporate alliances and international partners and continues to benchmark its services to prepare a new generation of workforce to meet the challenges of knowledge-based organisations.

To complement the quality and delivery of service, the department has a professional, experienced and dedicated team that provides outstanding service to its stakeholders and strives to continually improve service quality. The competency of the team is enhanced through continuous training and development.


Our Training and Consultancy Disciplines

The Department of Productivity and Quality Offers its training and consultancy services in the following disciplines:

Accounting and Finance Management

The Accounting and Finance Management of organisations is undergoing rapid changes. In order to function as an intelligent citizen or as a business entity, every individual needs an understanding of the principles of accounting and finance. Our goal is to present accounting and finance as an essential tool of the decision-making process for the business environment as well as for investors and for the socio-economic growth of our nation.

In this contemporary era, Accounting & Finance learning has become an absolute necessity. We offer a wide range of specialized Accounting & Finance courses to enhance your competencies. We have worked together with professional institutes such as the Institute of Internal Auditors – Fiji (IIA – Fiji) and Fiji Institute of Accountants (FIA). Many of our courses are also given accreditation by the FIA for Continuing Professional Education (CPE) hours. 


Course Code Unit Title Duration (days) Credit Points  Fees 
PQAF Accounting and Management of Fixed Assets 2 1.0 $250.00
PQAF Accounting for Payroll 2 1.0 $250.00
PQAF Accounting for VAT 2 1.0 $250.00
PQAF Budgeting for Projects 2 1.0 $250.00
PQAF Debt Collection Techniques 1 0.5 $150.00
PQAF Effective Cash Flow Management 2 1.0 $250.00
PQAF Effective Stock Taking Skills 2 1.0 $250.00
PQAF Finance for Non Finance Managers 2 1.0 $300.00
PQAF Introduction to Internal Auditing 2 1.0 $250.00
PQAF Inventory Management 2 1.0 $250.00
PQAF Managing Accounts Receivable 2 1.0 $250.00
PQAF Managing of Accounts Payables 2 1.0 $250.00
PQAF Managing Office Finance 2 1.0 $250.00
PQAF Purchase and Supplier Management 2 1.0 $250.00
PQAF Warehouse and Storeroom management 2 1.0 $250.00


Environmental Management and Green Productivity

Environmental Management refers to the management of an organization's environmental programs in a comprehensive, systematic, planned and documented manner. It includes the organizational structure, planning and resources for developing, implementing and maintaining policy for environmental protection. Green Productivity (GP) is a strategy for enhancing productivity and environmental performance for overall socio-economic development. It is the application of appropriate productivity and environmental management tools, techniques and technology to reduce the environmental impact of an organization’s activities, goods and services. GP leads to gains in profitability through improvements in productivity and environmental performance. GP attempts to increase productivity through environmentally sound and sustainable practices and ensuring a healthy and safe environment for all.

We offer a variety of Environmental Management and Green Productivity related courses that have been developed to ensure that organisations meet and exceed the statutory and regulatory requirements on environmental laws, and also demonstrate a leading commitment to the protection of the environment and Green Productivity. We work with the Asian Productivity Organisation, Department of Environment, Department of Energy and other professional bodies in this area to ensure that our training programs are relevant and current.

Course Code Unit Title Duration (days) Credit Points  Fees 
PQEM 5S-The Practice of Good Housekeeping 1 0.5 $150.00
PQEM Eco-Agriculture 1 0.5 $150.00
PQEM Energy Efficiency 1 0.5 $150.00
PQEM Environmental Regulation and Compliance 2 1.0 $250.00
PQEM Essentials of Environment Impact Assessment 2 1.0 $250.00
PQEM Green Tourism 1 0.5 $150.00
PQEM Implementing Green Productivity 2 1.0 $250.00
PQEM Material Flow Cost Accounting 2 1.0 $250.00
PQEM Product Life Cycle Assessment 1 0.5 $150.00
PQEM Resource Management 1 0.5 $150.00
PQEM Waste Management and Pollution Control 1 0.5 $150.00


Food Safety Management

Food safety is a fundamental public health concern. Food Safety and Quality has become an area of priority and necessity for consumers, retailers, manufacturers and regulators. Changing global patterns of food production, international trade, technology, public expectations for health protection and many other factors have created a huge demand for food safety and quality professionals.

The Food Safety Management courses are designed to provide participants with a range of skills necessary in planning, executing, monitoring and controlling food safety related issues in a food production facility. The program consists of five modules covering various knowledge areas of importance such as Food Safety Pre-requisite Programs, Personnel Hygiene, Good Manufacturing Practices, HACCP and Food Safety Management Systems. A defining feature of this program is that it offers Certificate of Attainment in individual modules after successful completion of each module, in addition to a final Certificate Attainment in Food Safety Management to participants who complete the full program. The course material is aligned with CODEX ALIMENTARIUS, ISO 22000 standards and Fiji Food Act 2003.

Course Code Unit Title Duration (days) Credit Points  Fees 
PQFS Basic Food Safety Management 2 1.0 $220.00
PQFS Implementing Hazard Analysis Control Points (HACCP) System 3 1.5 $350.00
PQFS Allergen Management 2 1.0 $250.00
PQFS Understanding and Implementing ISO22000:2005 Food Safety Management Systems 2 1.0 $300.00
PQFS Food Safety Management Systems Internal Auditing 2 1.0 $300.00


Industrial and Systems Engineering

Industrial and Systems Engineering courses deal with the productivity improvement in a manufacturing or transactional process. It focuses on the process approach and advanced statistical tools and techniques to simulate various processes and optimize the efficiency and effectiveness of the process.

We offer a range of courses in this discipline.

Course Code Unit Title Duration (days) Credit Points  Fees 
PQIE Statistical Process Control 2 1.0 $220.00
PQIE Demand Forecasting 1 0.5 $180.00
PQIE Effective Production & Operations Management 2 1.0 $250.00
PQIE Fundamentals of Lean Production Systems 2 1.0 $220.00
PQIE Structured Problem Solving 2 1.0 $220.00
PQIE Lean Six Sigma 2 1.0 $250.00
PQIE Total Productive Maintenance 2 1.0 $250.00
PQIE Business Process Mapping 2 1.0 $250.00
PQIE Business Statistics for Supervisors 2 1.0 $250.00


Occupational Health and Safety

Occupational Health and Safety is an area concerned with the health, safety and welfare of people engaged in work or employment. The goals of occupational health and safety programs include fostering a safe and healthy work environment. OHS also protect co-workers, family members, employers, customers, and many others who might be affected by the workplace environment. Occupational Health and Safety programs are preventative approaches, and therefore, it requires careful planning, evaluation and reviews.

We offer a wide range of specialized OHS courses that enable an organization develop excellent management systems and processes related to OHS, as well as further courses that support the established OHS processes. Our training courses are aligned to the HASAW Act and the related regulations governing the OHS issues at a national level. We ensure that our Occupational Health and Safety trainers are accredited by the Ministry of Employment. We also work with the industry based OHS Committees and the National Safety Council of Australia.

Course Code Unit Title Duration (days) Credit Points  Fees 
PQOH OHS Accident & Investigation 1 0.5 $120.00
PQOH Develop and Implement Emergency Response Plan: Module I 2 1.0 $220.00
PQOH OHS Hygeine 2 1.0 $220.00
PQOH OHS Induction for Employees 1 0.5 $150.00
PQOH OHS Module III- OHS Risk Management 2 1.0 $220.00
PQOH OHS Module IV -Develop & Implement an OHS Management System 2 1.0 $220.00
PQOH OHS Module V - Auditing an OHS Management System 2 1.0 $250.00
PQOH OHS Modules I and II- For Safety Representatives and Commiittee Members 3 1.5 $250.00
PQOH Responsible Service of Alcohol Health and Safety: Modules I and II 2 1.0 $190.00
PQOH Working at Heights 1 0.5 $150.00
PQOH Working in Confine Space Safety 2 1.0 $250.00


Project Management

The courses in Project Management discipline is designed to provide participants with a range of skills necessary in planning, executing, monitoring and controlling, and closing projects. The full program consists of six modules covering various knowledge areas of importance in project management. It is recommended that participants complete the first module, and then select the remaining modules in any order depending on their availability, within two years after completing the first module.

A defining feature of this program is that it offers Certificate of Attainment in individual modules after successful completion of each module, in addition to a final Certificate Attainment in Project Management to participants who complete the full program. The course material is aligned to “A Guide to Project Management (PMBOK® Guide, 5th Edition)”.

Course Code Unit Title Duration (days) Credit Points  Fees 
PQPM Project Management Fundamentals 3 1.5 $290.00
PQPM Writing Project Proposals and Reports 2 1.0 $250.00
PQPM Budgeting for Projects 2 1.0 $250.00
PQPM Planning Projects with Microsoft Project 2010 2 1.0 $250.00
PQPM Project Quality Management 2 1.0 $250.00
PQPM Advanced Project Management 5 2.5 $850.00


Quality Management

Quality Management deals with the organizations need to continually improve its systems and processes to be able to deliver its products and services better and faster, and using fewer resources. To be able to deliver quality results, an organization needs to establish, implement and review its key systems and processes related to quality. The four major components to a well-established quality management system are structured quality planning, quality assurance, quality control and learning and improvement.

We offer a range of specialized courses in the area of quality management. The courses enable organisations to meet and exceed its quality objectives. The courses are based on the quality management principles of ISO 9000 Quality Management Systems.

Course Code Unit Title Duration (days) Credit Points  Fees 
PQQM Implementing Continuous Improvement 2 1.0 $220.00
PQQM Understanding and Implementing ISO9001:2015 Quality Management Systems 2 1.0 $250.00
PQQM Quality Management Systems Internal auditing 2 1.0 $250.00
PQQM Managing Office Productivity 1 0.5 $180.00
PQQM Writing Procedures and Work Instructions 2 1.0 $250.00
PQQM Quality Circles 2 1.0 $220.00
PQQM Root Cause Analysis 1 0.5 $150.00


Franchised Qualifications

We also offer Australian Qualification courses in Fiji, from our campuses in Suva, Lautoka, Rakiraki and Labasa. We have partnerships with the Western Sydney Institute, National Safety Council of Australia and Australian Institute of Management. 

Course Name Partner Duration (in Years) Number of Units
Advanced Diploma of Accounting WSI 1.5 14
Advanced Diploma of Leadership and Management WSI 1.5 12
Diploma of Work Health and Safety NSCA 1 9
Diploma of Project Management AIM 1 10
Certificate IV in Work Health and Safety NSCA 1 12


Important Dates for 2016

Semester 1: 22 Feb – 26 May 2016

Enrolment Closes: 19/02/2016

Classes Commence: 22 February 2016

Withdrawals without Penalty: 11 March 2016

Fees Due: 18 March 2016

Semester 2: 18 July – 20 October 2016

Enrolment Closes: 15/07/2016

Classes Commence: 18 July 2016

Withdrawals without Penalty: 12 August 2016

Fees Due: 19 August 2016  


In- House Training Promotion

 If you have more than 10 staff to be trained in any of the listed courses, or on a course related to the above training disciplines, we are ready to assist you. We can offer full on delivery time, mode, cost and course content. We can tailor- make a training package to best suit your needs. Please contact us on This email address is being protected from spambots. You need JavaScript enabled to view it. or 3311004 (EXT:4011) for more information.

       Enrolment Form In- House Request Form   Course Withdrawal Form  Enrolment Information    


Our International Partners