Customer Feedback

This page will enable our customers to provide feedback on our services. It gives the staff an opportunity to improve in the areas that you may feel need more attention. Your feedback is important to us and it's our priority to resole your issues within 5 working days.


Fiji National University Library values all customer feedback as it enables us to adapt our service to meet your need. Whether it is something positive that we are doing well or a problem that you have encountered where we may need to make some improvements. Customer feedbacks are always welcomed at Fiji National University Library. There are number of ways to contact the Quality Office/ Officer:


Contact us by Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


Contact us by Telephone: Phone: 3394000 Ext: 2802


Contact us by letter :

        Quality Liasion Officer
        Library Services
        Fiji National University
        P O Box 7222, Nasinu, Fiji


Complete the online form for Customer Complaint & Suggestions Form (all users) and Corrective/ Preventive Action Suggestion Request Form (Staff only).